During our city break, we found a hotel that offered a great winter deal for food and drink. The selection of drinks was extensive, with excellent real ales. The breakfast was freshly cooked with plenty of options to choose from. the location is key as it is easy to get around the city by public transport. The hotel's staff was welcoming, efficient and pleased to help. The hotel rooms were clean and spacious, with all necessary toiletries and equipment.

The heating in the hotel room was not sufficient, and they explained that there had been a power cut before our arrival. Although the staff was polite and provided help with the heating quickly, the evening was chilly and uncomfortable due to the cold weather outside.

The location of this hotel is lovely, with beautiful gardens to stroll through and enjoy. the rooms are spacious and comfortable, with king size beds for a good night's sleep. the service is efficient and the staff are friendly. the breakfast provided is simple but adequate. the hotel also offers free wifi and accepts credit card payments, which is convenient.

The staff at the hotel could improve their charisma and friendliness, as mentioned in one of the reviews.